Privacy Policy

1. Data Controller

Your personal data is processed by Freya SRL (trading as Vanna), registered at Rue Albert Mockel 8, 1348 Louvain-la-Neuve, Belgium (VAT: BE 0543.679.852, Email: hello@vanna.be).

2. Collected Data and Purposes

We only collect data that is strictly necessary for Vanna's activities:

Newsletter and updates: email address (based on your explicit consent).

Event and course registrations: full name, email, billing address, VAT number (for contract performance and invoicing).

Creative directory: profile details, professional links, biography (submitted voluntarily by the user).

Site navigation: anonymized connection and usage data collected through analytics cookies.

3. Legal Basis

Processing is based on: your consent (newsletters, non-essential cookies), performance of a contract (purchasing tickets, courses, advisory services), or compliance with Belgian legal and accounting obligations.

4. Data Retention

Your data is kept only for as long as necessary to fulfill its purpose:

Newsletter data: stored until you unsubscribe.

Invoicing and financial data: retained for 7 years in accordance with Belgian legal tax requirements.

Directory profiles: retained until deletion is requested by the user.

5. Recipients and Subprocessors

We never sell your data to third parties. Data may be shared with trusted technical service providers (web hosting, email dispatch software, secure payment platforms) operating in full compliance with the GDPR.

6. Your Rights

Under the GDPR and the Belgian Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data, you hold the following rights:

Right to access, rectify, or erase ("right to be forgotten") your personal data.

Right to restrict or object to data processing.

Right to data portability.

Right to withdraw your consent at any time.

To exercise your rights, please contact us at hello@vanna.be.

If you consider that your rights have been infringed, you have the right to lodge a complaint with the Belgian Data Protection Authority (APD / GBA):

Data Protection Authority – Rue de la Presse 35, 1000 Brussels – contact@apd-gba.be – www.dataprotectionauthority.be